Mortgage Lender · NMLS #1488624
Here’s what buyers, homeowners, and agent partners say about working with us.
I was pleased with the whole process. Very great to work with!
Matthew and his team made our first time home buying process smooth and efficient. They were very prompt at replying to any questions we had and made sure that we understood every aspect of the process. They always had our best interest in mind and guided us down the best path for us financially. We would recommend them to anyone looking to buy a home!
I would recommend this group of people to do any of my loans in the future. They were quick to answer any questions I had and passed information I didn't know about the process of getting a loan. They were informative, kept me up to date with things, and got me what I needed.
Matthew was honest and straight forward. There is nothing more I can ask for when spending the amount of money we spend on houses. We worked through multiple different houses and offers in order to get what I wanted. He and his team were prompt and helpful throughout. I’m very pleased with the situation I am in now. If you want a a drama llama experience, go with Matthew Stevens!
What a wonderful team that went above and beyond to make our process painless and exciting. I have already recommended the Matthew team to friends and highly recommend to everyone. Friend of the Veteran community. Thank you and your wonderful team again for everything.
Matt, Madison, and the team were amazing! Could not have asked for a better team to help us get our dream home!
Highly recommend Matthew and his team (Madison and Carol)! Matthew helped guide the entire process. He was always available to answer questions and made sure we had the best rate we could. I appreciated the updates and clear communication so we always knew what to expect. They made the entire loan process easy.
Appreciate the advice and support. Easy to work with and communicative.
I had a wonderful experience with Ross Mortgage! The entire team was fast, friendly, and professional from start to finish. They took the time to answer all of my questions and made sure I understood every step of the mortgage process. Communication was excellent, and they were always available when I needed assistance. Their dedication, patience, and attention to detail made what could have been a stressful experience feel easy and smooth. I highly recommend Ross Mortgage to anyone looking for a lender that truly cares about their clients and provides exceptional service. Thank you for making my home financing journey such a positive experience! 🏡✨
Matt and his team are amazing. The answered every question and always helped us through the process.
Matthew and his team will make it happen for you! They go above and beyond to get you in a home you love!
Matthew and his team will go above and beyond for you! I love my new home!
Matthew Stevens and his team was extremely helpful and professional during the process of getting pre-approved for a home loan and during the escrow process. Matthew even helped guide on the process of raising our credit to get a better interest rate. We highly recommend Matthew and his team.
As I sit here on the front porch of our first home in 18 years, I reflect on this life changing experience. It has changed me and our family forever, we are healing, our health, our soul and our spirit is healing. This healing was only able to be made with the support guidance, experience, compassion and friendship of Matthew Stevens and his entire Team!!!
We are forever thankful and indebted to Matthew and his Team for this. Our happiness and future path is bright and full of excitement for each day that comes!!!
Thank you've for making this possible and God Bless.
Alissa, Aiden and Shane - Arizona 2 Kentucky :-)
Matthew and his team took great care of my clients. I appreciate how they communicated with us and made it a smooth process.
Matthew is always top notch, along with his team. I’ll definitely send more buyers his way.
Great team - they worked around the clock to ensure our family closed the house on time.
Ross Mortgage provided excellent service. Every time I had a question, Matthew, Madison and Carol were available to answer them. They help guided me through the process and made sure I understood every step of the way to ownership.
Matthew Stevens and his team were absolutely fantastic to work with. From helping us secure our first mortgage to recently guiding us through refinancing, they have been incredibly responsive, informative, and professional every step of the way.
Communication was always clear and timely, and they made sure we understood the process and our options. Matthew truly goes above and beyond for his clients.
We’re very grateful for his expertise and highly recommend him and his team to anyone looking for a knowledgeable and reliable mortgage broker!
Matthew and his team, Madison and Carol did an amazing job with my VA loan. I would highly recommend them for all of your mortgage needs.
Very smooth, honest and quick process. I have every reason to trust Matthew with my mortgage needs in the future.
Streamlined process, extremely transparent.
SMOOTHEST mortgage experience yet. Matthew is an awesome person and knows his stuff. Especially VA loans. Has an excellent team behind him. Top notch human being. He will get you the best loan. Cannot recommend him and his team enough. Thanks again Matthew, God bless.
Amazing!! Such and amazing guy. He took his time to get to know me, not only for the mortgage but personally. He helped with all my questions. Specifically he helped with what terms were on the contract, timeline, and especially rates! I am active duty and he really helped me out with all the fees. He also waited for the best rates! He TOOK CARE OF ME! Wonderful experience! Will go back next time! I recommend!
Smooth experience and easy to connect with Matthew when I had questions.
Matthew is great
This team is dedicated to what they do! They take the time to walk through the entire house buying process. It is so clear that they desire for one to be educated, and have peace of mind throughout the entire mortgage process. Five stars is just where it begins!
I am a veteran, and it has been hard finding a mortgage company that understands the loan process for VA Loans! Matthew made the process quick and easy! Everything was handled on their easy-to-understand portal. I was able to close on my loan in 45 days! I highly recommend the Matthew Stevens Mortgage team for your loan financing needs!
Matthew and his team are fantastic! As a real estate professional, when I refer my clients to him, I know they are in good hands and the deal will get done. I referred my most recent buyer to him and we got the clear to close and closed a lot quicker than anticipated on the contract. My buyer was very pleased with the way Matthew and his team handled his questions, handled his concerns and got the job done. I don’t think five stars is enough, but it’s all I’m allowed to give.
Matthew and his team were absolutely amazing to work with! They made the process of buying our new home so easy! Highly recommend.
Matthew and the team was very helpful and answered questions that we had promptly and was reassuring on doubts that we had through the process of our home loan. I would definitely recommend Ross mortgage for your home loan. Matthew displayed that he had our best interest at heart when it comes to customizing our loan.
Great to work with
Wanted to give Matt and his whole team a Big Shout Out for their service
they were all very informative every step of the way, when your on a time crunch and need to move this is the team you want.
THANKS TO YOUR TEAM
The process of buying a home or refinancing is intimidating and difficult to navigate. Matthew Stevens and his team took the time to help my family through the process but the thing I am most appreciative of is that they took the time to explain/educate us. Every question we asked was answered and explained. I hate to only rate them 5 stars when that feels like not enough credit for the work they did for my family and I.
Matthew Stevens and his mortgage team went above and beyond to help us refinance our home. They worked diligently to find us the best option that was perfect for us. I would highly recommend them to anyone.
Matthew was great to work with. Told me what I needed to do to get a loan for a house. He is quick to respond and honest.
Matthew is one of the best.
Working with Matthew and his team was hands-down the best part of our homebuying journey. From the very start, Matt was knowledgeable, responsive, and genuinely invested in helping my family and I succeed. Matthew took the time to explain every step of the loan process, answered our questions with patience, and made sure we felt confident in our decision.
What really stood out was his ability to make a complex process feel simple and he was able to surge through it to rapidy get us out of our temporary housing and into our home. He kept us informed, and made sure everything stayed on track.
Thanks to Matthew, we closed sooner than expected, and with a loan at an incredible rate less than 6%! If you’re looking for someone who’s professional, personable, and truly exceptional at what they do, give Matthew a call. You won't be disappointed.
It was as smooth as possible. We even had a panic moment where we change to a completely different loan midway through. Matthew and team was able to turn everything around in 2 weeks, allowing us to still close early! Would highly recommend.
Matthew and his team were very thorough throughout the loan process. Even when there was an issue on our end, they were quick to come up with a solution and our closing date remained the same. Thankful for all of their help and being present when questions arose.
Where do I start? Matthew, Madison and the team were AMAZING! Confidence is an understatement of Matthew and his team's abilities. They took every call I made, responded promptly to each email, and they went above and beyond to keep me informed every step of the way. If you are looking for a stress free way to purchase a home, Go with Matthew Stevens and his team! 10 STARS!!!!
Matthew Stevens and his team worked efficiently and professionally to secure my home loan. Any obstacle that appeared they quickly navigated thru and secured an amazing rate maintaining my financial goals. Matthew kept me apprised every step of the way, answering every call I made to him. He and his team are most definitely the team to choose for your home loan. I immediately began referring clients his way.
Matthew Stevens got in there and got it done. The entire process went quickly and smoothly. Every question and concern I had was met with answers and understanding. I would Definitely recommend them to my friends and family.
We have trusted Matthew Stevens and his Ross Mortgage team 3 times now. We will gladly contact him first again with any questions and trust his advice on any other real estate matters. He is quick to respond, trustworthy, honest, and goes the extra mile to get things done faster than he states he can. The communication throughout the process was top-notch and that includes immediate answers and updates. We always refer others to Matthew Stevens. His knowledge on VA loans and his level of customer service is unmatched.
This is the second time we have used Ross Mortgage. Again, Matthew and his team went above and beyond to see the process through to the end. Matthew is extremely knowledgeable, kind and courteous. It was a pleasure working with him, again.
Matt and his team made the whole process easy and the communication was good.
It was good
Working with Matthew Stevens was an easy pain free Experience. He worked hard on our behalf to get us the best possible outcome on home purchase. I would Definitely recommend Ross Mortgage to my friends and family.
We had a wonderful experience with Matthew and his team. It was the easiest lending process we have ever experienced. I am very detailed and the team answered all of my questions quickly and in detail. They communicated through the whole process. If you are purchasing a home, and especially VA, you will want to work with this team!
Matt and his team always get the job done and are great to work with. As an investor—it’s hard to find mortgage teams that are always on your side and looking out for your best interests. Thankful for this team!!!!
Matthew and his team are great to work with. They are all very responsive and keep you updated with the what's and whys of buying a home.
My experience with Matthew was good him and his team was friendly helped in anyway they could
we had a good over all experience with Ross mortgage
Matthew Stevens and his team were the epitome of professionalism and proficiency throughout our loan process. My first conversation with Matthew set the tone for the level of dedication and hard work that he and his team were going to provide my loan application and process. I spoke with Matthew numerous times seeking guidance on several obstacles and he ALWAYS gave me solid answers and direction… I highly recommend Matthew Stevens and his team to anyone seeking a solid mortgage consultant!! He made a promise to provide the absolute best mortgage loan experience, and he did, every step of the way. Matthew approaches each and every client's loan with vigor and enthusiasm!!! Five star performance guarantee and delivery!! Bravo Zulu and Job Well Done!! My respect and appreciation are eternal. Thank you Matthew!!!
Matthew and his team went above and beyond to help us get a mortgage at a great rate! We will be using him again for any future lending needs!
Matthew is outstanding that includes the best team. Thank you very much for outstanding service.
As a business owner, I want to refer my clients to people who I know hold the same customer service standards, and dependability as I do. Matthew has always exceeded expectations with everyone I’ve sent his way. Give him a shot. You won’t be disappointed.
Matthew really cares about his customers and cares about providing them with a excellent mortgage experience.
Matthew has provided excellent advice and guidance thru refinancing process! Give him a call!
Matthew took the time to give awesome advice! You gotta use him for your mortgage!
Mathew has a wealth of knowledge and great to work with! Give him a shout
This was my second time working with Matthew and his team! They are amazing and make the process so easy! Would highly recommend everyone work with them!!
Nice people
Matthew and his team are the best. I'm now a proud homeowners. Thank you!!
I have known Matt for a while. He is honest and has great integrity. Him and his team were with us each step of the way. I would highly recommend him and would use him again!!
He made it so easy on my end! He was also a miracle Worker for getting us what we needed to make this happen! His whole team is very nice and stay in contact even when I had a million questions. My friend told us about him bc she was soooo happy with her experience, I’m so glad she did!
Matthew worked hard to resolve several issues we were having. Matthew is easy to work with and always answers!
Matthew and his team were great to work with. As a REALTOR and a general contractor, I go through a lot of closings, but it’s different when it’s for your own home. Matthew and his team kept us apprised of all issues and changes, addressed them all in a timely manner, and ultimately got us closed on time, which was super important because we had a deadline for getting out of our rental. When it was all said and done, our closing costs even ended up being less than expected! We also really appreciated Matthew’s special appreciation for our service members by offering us a very welcomed service member/veteran discount. Overall, we highly recommend Matthew and his team, and we will use them again!
Matthew Stevens was great and helped me and my wife every step of the loan process even while deployed !
The best team that has your interests at the forefront ! They went above and beyond on issues! They made the process of buying a home super simple and easy! I would recommend anyone to talk these guys and gals first before going anywhere else!
Highly recommended
My husband and I were not even sure that we could get a mortgage loan but the first time we spoke to Matthew; he put us at ease. He was amazing to work with as well as his whole staff. He educated us on the mortgage process, the current interest rate market and kept us informed every step of the way. His office staff went above and beyond from my husband and I.
Matthew, Cora, and Madison educated me on the process of buying a home and helped me turn my dreams into reality in a matter of months! I am so thankful for this team working so diligently with me through the entire process.
Matt, Cora, and the rest of the team, are awesome to work with! They went above and beyond for us, closing on our home in less than 30 days from contract to close. This is the 7th mortgage we've closed on, 2 of them being through Matthew. He's knowledgeable, professional and thorough, while also being funny and personable. Cora is helpful, relatable, thorough, and really helps the process go so smoothly. We will use them again in the future!
Matthew is very knowledgeable and helped me understand the process. His team worked super hard to hit deadlines and work things out, and I'm very thankful!
Absolutely amazing, Matthew and his team makes everything as easy as possible, stays in communication with you, always answers questions, and makes things to where you can understand the finances and what’s going on. Will always recommend them!
Matthew helped me finance my first home and made it super easy! He's even in the process of helping me sell my boat through friends of his. Best guy around town!
Matthew helped us when no one else could. After wasting time with another lender, Matthew picked up the pieces and got my family our dream house. 10/10 would recommend and if I ever consider buying again he will be my first call! Between Matthew and Cora, they are both stand up people that do awesome work.
Mathew and his team (Cora and Madison) were exceptional. They were knowledgeable, timely, extremely patient, and very competent. They understood my needs and handled them as necessary. A pleasure to do business with would absolutely recommend.
Matt was able to approve us and work through some obstacles in our home buying process while the other lenders made it very hard before going into underwriting . We got a great rate with Matt. We were able to get closed in 2 weeks time. and Matt’s team was about to save us thousands in closing costs. Great experience overall.
Mathew and his team were fantastic. Communication was excellent. The rate was good. The work and dedication to my loan were exceptional. I closed on time. I would definitely recommend him to anyone and will be using again in the future.
Matthew and his staff were a huge help in our home buying process! Not only did they get us into the house we wanted but they also answered any questions we had throughout the process with thorough and easy to understand answers. Matthew is very knowledgeable! 10/10 recommend.
Matthew and his team are great that are really here to help you and get you the best deal they can up until the very last minute. Would recommend them to anyone and will use them in the future
Matthew and his team were helpful and honest. I would recommend them to anyone. I’m very pleased with them help they have provided on our house hunting journey.
Best experience with a home loan yet! Matthew and his team went above and beyond.
Matthew and his team were amazing, I was referred to Matthew for his knowledge coming to VA loans. The experience was very smooth and would recommend to anyone to go with the Matthew Stevans mortgage team! My wife and I were not only treated respectfully but were treated like family, I can’t say enough great things about him and his team!
Great experience, highly recommend!
Matt & his team made the impossible, possible for us to buy our first house!! We couldn't of done without him and Sarah. Best team ever!!!
Above and beyond, best team in the biz! Everyone from realtor to title company praised their responsiveness and attention to detail, do not hesitate to choose Matthew for your new home purchase!
When the banks said it couldn’t be done Stevens was able to get it done. Great company to work with
Mathew and his team were very helpful. We are first time home buyers, so it was nice to have this team on our side.
We had a wonderful experience with Ross Mortgage! They were awesome to work with, helped us with any issue and got us closed in less than 3 weeks!! I would recommend them to anyone
Matthew Stevens Mortgage Team gave us the best loan experience we have ever had. Matthew is a man of his word and his mortgage team did an excellent job.Matthew Stevens knows his business. I highly recommend you see them if are in the market for. a home loan of any kind
Matthew and his mortgage team were professional and handled our mortgage needs in a timely manner. We appreciated the team approach to our mortgage loan processing and were amazed at the pace they kept from start to finish. We felt honored and protected by their trustworthy attention to details. Sincerely recommend. — Carol Ann Dill
Very easy, great commutation, made it easy to understand the process and every step.
Great for VA loan. I will be going back for there services
Great for VA loan they help me get a VA loan even when i though i couldnt.
Loved working with this really great team. They are attentive and responsive, and is evident they have established a really strong, well-thought out process. Was really a low stress process.
Friendly and helpful staff but they sold my loan off to a terrible company.
The entire team was professional and made this the easiest home buying experience. I would highly recommend!
Absolute awesome group of people to work with. All of the staff were good hearted a knowledgeable. They always kept us updated with each step of the loan process. Would recommend Matt and his crew to anyone. A++
Great communication and service!!!
Matthew Stevens and his team recently help my husband and I obtain a mortgage for the purchase of our new home. Their customer service and communication were outstanding. I couldn't have asked for better people to work with! Definitely consider them if you're in the market to purchase or refinance a home!!!
I recommend everyone go here for a home loan. Very smart and knowledgeable to give you the type of home loan that is best for you, lowest possible interest rate. I was extremely happy with how fast Mathew Stevens and his team worked to get everything perfect. Thankyou and your team Mr Stevens you will be the one i come to in the future.
With Matthew, the process is a simple and straightforward as taking on a mortgage can be. Matthew and his team were great at communicating and answering any questions I had. Our realtor also commented that Matthew's team communicated with her better than many other lenders she had worked with in the past.
Matthew and his team were amazing! So glad we used them! They closed our loan on time and were friendly, professional, and extremely good at communicating where we were at in the process. They were always available if we had any questions. They made the process of buying a home easy. We would definitely use Matthew’s team again and would recommend him to anyone looking for a lender.
Working with this group was a breeze! I called Matt upon closing with another group and we was able to quickly get me a better rate and the team is a well-oiled machine that communicated well and made the process low-stress with the best value. We will be working with them going forward for sure. Thanks again!
If other lenders have slammed the door in your face, don't hesitate to call Matthew and his team. The whole process from start to finish was so easy and had a personal touch to it that won't make you feel like just another client. My wife and I closed on our house yesterday and it was all thanks to Matthew Stevens and his team that made it happen! I strongly urge you to give them a call ASAP for your mortgage needs, you will be happy you did!
We had a great experience with Matthew and his team of professionals. All correspondence was timely, tactful and thorough. Matthew even made a 100+ mile round trip to be there for our closing and presented me with a service coin. As a veteran I thought that was a nice touch. This is not our “forever” home and we will definitely be reaching out to Matthew again.
We were so thankful to work with a great team who was able to help us close on our farmhouse.
Not sure
Unbelievable communication throughout the process. We had a TEAM helping us all along the way. Genuinely felt confident in the professionalism of the group. Caitlin stepped in and was available and responsive. Highly recommend Matthew Stevens for all your mortgage services.
Our loan and home buying process with Mr. Matthew and his team was great. Matthew counseled us on decision making; he was easy to reach with all of our questions. The process of getting from getting pre-approved to closing was smooth and timely. Communication from the whole team was great; we were updated often and felt apart of the process. I would highly recommend Mr. Matthew and his team for your home loans.
Excellent experience. My wife and I used Matthew and his team to buy our first home and we could not have asked for more. Excellent customer service as well as speedy and responsive communication through the entire process!
Highly Recommend!
The team is quick to respond and answer all
questions. Explained everything and made sure we understood what was needed or happening. Great at keeping us updated
Matthew did a great job and worked hard on a complex situation with hurdles on both the seller and buyer side! He saw it through and appreciate the experience.
The Matthew Stevens group made buying our property so easy. With most of the paperwork, I was able to click a box in my phone. This is the second time Matthew has helped us in the house buying process. He is extremely helpful, and answers the phone to answer questions personally! I don’t plan to buy another house any time soon, but if I do, I will be using the Matthew Stevens mortgage group.
We had a great experience working with Matthew and Caitlyn! Matthew and Caitlyn provided videos in addition to emails, texts and phone conversations to help explain things thoroughly. The process from beginning to end was extremely efficient.
The entire process was extremely efficient! Matthew and Caitlyn offered great communication and explanations including videos, emails, texts, and phone calls. We appreciated Matthews humor along the way too!
I was informed every step of the way!! They answered my questions immediately and made me feel very comfortable with my home buying experience!!
Great communication. Easy to work with. Constant updates. Proud supporter of the Veteran Community.
The team with Matthew Stephens is phenomenal. I had checked with a few other places prior to graciously finding this team and believe me when I say they are MILES above the competition in so many ways. As a single mom and a teacher, what I brought to the table was limited, yet they never made me feel like I was an unworthy buyer or incapable of their service - I instead found people that were willing to go the extra mile to make sure my experience and end result were exceptional. I implore you to chat with Matthew and his team when considering your mortgage options - you will not be disappointed!
The Matthew Stevens mortgage team is the best team to work with when getting a mortgage.
I'm a first time home buyer and Matthew's team made it a smooth experience. While it may have felt like ages personally (just from the excitement of buying) the overall process was very quick, and they were all helpful to keep me in the loop from start to finish. I would recommend them and if ever I decide to buy again, I'd look to this team first
Matthew is super easy to work with he helps you to understand every part of the process and gets you the best possible outcomes. He works with all the local agents and lenders and will do what needs to be done to make your dreams come true.
The mortgage team at Matthew Stevens are the best I've ever worked with from initiating the process to walking me through closing they took their time and got me the best they can find for loan rates and such and explained everything.
Matthew and his team have been unbelievably helpful throughout the entire process of buying a house and getting a home loan! Every question was answered and they made this process that is usually a headache, stress free!
Me and my wife were extremely pleased with the absolute professionalism and dedication that Matthew and his team embodied. They ensured we were adequately informed and were smooth and expedient throughout the entire process. It’s very reassuring that there is a team like this who are looking out for the best interest for people and providing unmatched service for anyone who is trying to buy a home. Thank you Matthew and your team for your time and diligence. Highly recommend for anyone looking to purchase a home.
The whole team here was so wonderful in helping us purchase our first home! They worked with us every step of the way to make sure we closed on time and got an incredible rate. Caitlin Walters in particular was so friendly and helped ensure that we knew what was happening at all times. Highly recommend this team for your home buying needs!
Great experience! They will continue to try to get you the best rate possible for your loan and make sure to never leave you un-informed through out the whole loan process!
Caitlin Walters was great to work with, definitely recommend reaching out to her for your lender questions. She is knowledgeable about all types of loans, especially the VA loan. She kept us updated weekly and had our best interest in mind. We only spoke briefly with Matthew Stevens since Caitlin is apart of his mortgage team.
Yes!
Matthew and his team went above and beyond the call of duty! They made our loan happen! We are extremely pleased with their dedication and hard work. Matthew and the team, Caitlin and Madison are amazing (and anyone I might have left out)! If you are a veteran call, Matthew! If you are not a veteran, call Matthew and his team! They will do everything they can to put you in a home!
The Stevens team was very prompt and professional during the process. They got me in my new house in under a month. I’m very appreciative of everything they did for me.
They are so nice and helpful wonderful people
I found these people off of a coincidence. Randomly looking at a half a million dollar home on a Sunday just because. I talked to the agent knowing I couldn't afford the house. Next thing I know, she gets me in contact with Matthew. And then his people. And 2 months later I have a house. I'm a first home buyer and I felt treated right. They worked around my schedule. I can't thank them enough.
Matthew and Caitlin went out of their way to help me make my dream of owning my home a reality! Thank you guys so much!!
Matthew and Caitlin went out of their way to help me make my dream of owning my home a reality! Thank you so much guys!!
As a first time home buyer I had a lot of questions, Mathew and Caitlin were great answering all my questions and making sure I understood everything. They definitely look out for their customers and give you the best options. They made the process really easy for my wife and I.
We worked with Matthew and Juanita during our home purchase and couldn't be more pleased with how smooth and easy the process was. Juanita was a rock star with her quick and informative responses to any questions we had. Thank you Juanita and Matthew!
Very professional, The Stevens team took care of me with little to no work on my end. They made things happen where other lenders questioned and failed. Thank you Stevens team for getting me into my lovely home!
Matthew Stevens and Caitlin Walters were outstanding to work with, would definitely refer to anyone to this team. Great communication the whole way
Very easy to get a loan through. Much smoother process than a bank.
Would highly recommend this team to anyone. Made the home buying process very easy
Matthew Stevens and his team made sure to explain things to us in easily understandable ways and worked with us to make the process of buying our home as easy as possible. They were readily available for our questions or got back to us quickly. We would definitely seek them out again for our next home purchase.
Closed on time
Ross Mortgage is great to work with and l hope to do more business with them, Mat and the entire team are assume. Thank you to the team good work.!!!!
Great experience for buying our first house. Thank you so much
Absolute best L/O there is. Was attentive to my needs and worked diligently to get us closed in under 3 weeks. I will never go anywhere else.
Ross Mortgage, and specifically, Matt Stevens, was very thorough in my best options for a home loan. Even if you already have one or even two lenders vying for your business, do yourself a favor and contact Matt so he can walk you through the process and make sure you are getting the best deal.
Matthew and his team we’re amazing. I told them what my priorities were and they delivered. They kept me well informed and answer all my questions.
We had some issues and bumpy roads come in to play but Matthew Stevens team delivered.
You’ve been great to work with. Always gave me answers as soon as possible.
They were very informative through the whole process and the status of our loan. They were fast and enabled us to close as soon as possible:)
Everything was speedy and on time, even closed earlier than was projected. Agents were all kind and helpful. Pretty much all of the process was done online, so that made everything much smoother. Overall I'm very satisfied with the mathew stevens mortgage team.
Matthew’s team is the best! They made everything very easy and simple. Couldn’t have asked for a better group of people to take care of my loan needs!
The team at Ross Mortgage was patient and knowledgeable throughout the entire process!
Matt and his team make it happen, are the best in the business for VA loans. Highly recommend!
Matthew and is team are awesome with way handle everything. they gave my wife and I updates 2 times a week on how things were progressing, took a lot of anxiety away. I would recommend Ross mortgage to anyone for a new home loan or refinance all the way. 5 stars doesn't even compare, I would give 10 stars if I could.
We are very pleased with the service of Matthew Stevens team @ Ross Mortgage. There team was very helpful and very dedicated to our account. If we ever in the market of buying anything we will definitely use them. Thank you so much for everything.
Nice people, easy to work with. Very smooth process!
This was a very comfortable experience. Madison that handle my account was very knowledgeable and responsive. Good work team!
Matt took care of us over the course of a long drawn out journey.
My experience with the Matthew Stevens team has been nothing short of amazing! Madison has helped me through every aspect of my loan experience and has responded quickly with when I have questions or concerns about the loan process. I would recommend them to anyone starting the loan process.
Two months ago my Husband and myself didn’t think it was possible to look into buying a house, until we ran across Samantha Wilson on someone’s Facebook post. So my Husband messaged her and she immediately got to work on working with us and here we are, on the day that we’re closing on our home. It’s was an absolute dream working with her & our realtor Kimberly. They made everything extremely smooth & easy. My Husband and I are extremely grateful and blessed to have gotten to work with them. Thank you so much.
There were a few hiccups or should I say unexpected things throughout the process. Overall it was fine and we did close on time. The team was easy to get ahold of when needed.
Matthew Stevens and his team were great to work with on the purchase of our new home. There were a few bumps along the way, as can be the case in today's market. However, most were outside of their control, and no matter the issue, the team always worked hard to resolve it and keep us in the loop along the way. They were friendly, responsive, and we were able to close on-time.
Very professional in the whole process. Very easy to work with and kept us informed of how the progress was moving.
Matthew, Madison, and team were extremely helpful during the home buying process. Me being a first time home buyer - I had millions of questions. The team stayed patient and helpful throughout the entire process, answering any question I had to the best of their abilities. I would highly recommend and urge any home buyer to go with Matthew Stevens Mortgage Team. They are professional and helpful and know exactly what they are doing!
Matthew's team is the best in the business special thanks to Caitlin. She is an ace.
Matthew was on point. A very knowledgeable person and as helpful as could be. The process was timely and quick. Definitely a great experience for a first time home buyer.
Matthew and his team are excellent at what they do. The process was effortless with them on my side. I had an update weekly with where we were at within the process and what was needed from me. Matthew was great at explaining everything to me, as a first time homebuyer. Highly recommend his team.
Matthew and his team are great! We needed a quick close and they made it happen! Highly recommend!
Absolutely fantastic experience….knowledgeable, great service, extremely attentive staff, and with their guaranteed approval process closing was in 28days. Thank you so much Matthew Stevens Mortgage Team.
Matthew and his team treated my family as if we were the only client they had. We came to him in a very crucial time in our home buying process and the Matthews team jumped right in and had all of our documents etc. completed from start to finish in less than 3 weeks. We then had some other unforeseen issues that the team guided us along and took as much stress off of us as he possibly could. A big thank you to Matthew, Caitlyn and Juanita. You all are truly amazing and we would recommend all veterans to use you all in their home buying process. Thank you again for all you did for our family.
Matthew and his team were
Amazing. We had unforeseen circumstances with our previous lender and 3 weeks from closing we had to change lenders. We really appreciate Matthew and his team we’re magic. Thank you for all your hard work and help!
The team was always on top of things and always communicating.
The team that Matthew has built around him will not only work hard for you, but their approach to showing you way to build wealth around a home purchase or refinance is definitely going above and beyond.
Very helpful and ensured the process was as smooth as possible!
Matthew Stevens was super friendly and completed my refinance very efficiently.
Very helpful and excellent job
Matthew is one of the rare guys in finance and lending who places giving his clients sound advice and helping them grow their wealth above making the sale. The amount of time he takes to explain not the just the options available to his clients, but the factors to take into consideration when making decisions is unparalleled. Matthew's advice has saved me tens of thousands. I wish there were more like him the finance realm.
Matthew and his team are incredible! They did a wonderful job finding me a lender very quickly and they helped me get to the top of my budget with plenty of advice on how to get approved for the amount I needed and could afford for my family. Matthews team is extremely nice and is always available for any information you need via email/text/or call! Matthews team is professional and very knowledgeable and will get the job done! I highly recommend this mortgage team for you and your family to help make it less stressful and its a bonus they're a local company!
Absolute fantastic team to work with. This was our first house purchase, Matt and Juanita went above and beyond to help guide us through it. I would, without hesitation, recommend Matt and his team to anyone.
The entire team went above and beyond our expectations. They were always available to answer questions and explain anything we were unsure of throughout the process. They kept us updated every step of the way.
My whole experience with the team was fantastic, they were on the ball with everything, answered all my questions, even ones I didn’t ask. They communicated frequently and never made me feel like I called too much or they were annoyed. I will recommend them to everyone and hope to do business again in the future!!
Very helpful people. Always kept me up to date on what was happening throughout the process.
Great place to leverage your VA loan. Very knowledgeable and willing to educate you on the process.
Easy to deal with. Thanks again!
They had multiple rates and were willing to work with us.
This company is amazing at what they do! They genuinely care about you and your family and do everything they can to make this process as fast and painless as possible! They had us ready to close at what I would say was record speed. Juanita and Matthew went above and beyond to handle things that weren't even their problems and worked around our crazy work schedules. They definitely don't stick to banking hours! I'll never use any other mortgage company!
The Matthew Steven’s team were amazing. They helped make the whole process of purchasing a home easy and way less stressful. I would highly recommend them to anyone.
Matthew Stevens and his team at Ross Mortgage were a pleasure to work with. They did an amazing job and kept us informed through the entire process. I highly recommend them for all of your mortgage needs.
These are the guys you want on the other end!
Matthew and his team were great to work with. My refinance was quick and simple. I would use them again.
Mathew and his team were in constant communication with me throughout the entire process. Everyone on his team were extremely knowledgeable and fantastic. Huge thanks to all of them, especially Juanita!
My young boys are in love with our new home.
Where do I begin!? What a blessing it has been to have gotten linked with Matthew's team! For a first time Home buyer my wife & I went through the most with another lender. They bamboozled us & after transferring our FHA case to mathews team they went to work for us!!! It took a lengthy process due to our circumstances & us not giving up! But with dedication & determination & the most of help from Mrs.Juanita & Mathew we got not just a house but we got the property we fell in love with!!! We pushed Matthew's team to the max as they did us!!! & We as a team conquered all! Wouldn't rather work with any other lender & cant wait to work with Matthew's team in the future. We cannot think you guys enough! #TEAMHOOPER
Matt and his team works fast and efficiently! Through some hiccups his team worked right through! I’d definitely send anyone I know to them!!!
Excellent experience with the refinance. The entire process was much easier than expected and went very quickly. Matthew and his team were very efficient and communication was great.
Very pleased! Matthew and his team made my refinance effortless and painless. I highly recommend them!
This transaction went as smooth as possible. Any issues that appeared were on my end and the Matthew Stevens's team helped me through them. Would work with again.
If I could get 10 stars I would!! Matthew and his team are top notch! During our process they have kept me up to speed on regular intervals so never at any point did not know exactly what the status was on my loan. When I did call with any questions (there weren't many) there was a genuine desire by anyone I spoke with to make sure I was very well taken care of. I was turned to Matthew from my realtor David Doran after I was already approved from another lender, and I'll be the 1st to admit, I was skeptical initially just because I thought with everything that he was promising me that there was no way he could deliver on all of that. Not only did he deliver on everything he promised me, he exceeded the mark he set for himself in a manner I didn't even think possible. He did such a good job that I had to double check everything on the final paperwork because I thought that something had been left out accidently. Matthew and his team set out to earn my trust from day one and they got it. Anyone I talk to that is looking to buy a house will get a recommendation to Matthew and his team. Truly a better experience than I could have hoped for!
I would recommend Matthew & crew to anyone who asked me. We had a fantastic experience on our refi. There was always someone in the office communicating with us several times a week as the process went on. It felt like they were working for only us. Great communication, smart associates, easiest experience!
Quick and painless. Matthew and his team were a pleasure to work with. They were professional and kept us updated throughout the process. I would definitely recommend them to friends and family.
Highly Recommend!
Fast, knowledgeable, and professional are just a few words that come to mind after working with the Matthew Stevens Mortgage Team. Matthew is an expert in mortgages and had the heart of a teacher during the entire process. Juanita was a godsend and made sure that every fine detail was perfect. Devin followed up throughout and made us feel reassured at every step of the way. They really are a Dream Team. To top it all off, they sent us a personalized acknowledgment before the process was even completed. Am I in heaven?
I would recommend using y’all
Great experience!
Matt and his entire team (Juanita, Devin, Brent, Oliva) were amazing from start to finish. Everyone went above and beyond, answering all my questions, and going to bat for me whenever needed. The process was quick and efficient, we were able to close a conventional loan in under 30 days! Matt has made me a customer for life, and I look forward to getting to work with everyone again on my next purchase!!
The team worked hard to make sure everything was taken care of through the whole process. From start to end they kept me informed. Quick and easy for a first time buyer.
Matthew and his team were on top of it from day one. My buyer loved working with him. We had an issue with my buyers appraisal falling short of contract price and they lead me through the path to fight it...and we won! I would love to work with him and his team again and will highly recommend them to others. Thank you Matthew and team!
Beyond blessed to have met this team! I had many obstacles in my first time house buying experience and Matthew & Juanita have fought for me the whole way. Also big thanks to Brent for always keeping me updated. The whole team is just great! Today Ill be closing on a house that I love thanks to them. They truly work magic & make dreams come true!
The wife and I were granted an opportunity to obtain a property and home that my wife had wanted since she was a young child. Every bank we went to for a VA loan told us we couldn't have more than 10 acres, we couldn't have a barn on the property, we couldn't finance the home period because it was a "farm" and not just a home. We were struggling to make this home ours for reasons we didn't understand why. It didn't feel like the banks were being honest about what the VA would cover. When we felt that we were gonna have to settle on a lesser loan for a mere fraction of the family property we stumbled onto Arielle Best NMLS # 1674270 with Ross Mortgage. She shined the light on what the banks were doing to close doors that the VA had wide open for us. She worked in another state so she pointed us to Matthew Stevens who just happened to work in our small town. Matthew's team was able to work with us from start to finish on gaining our home on 6 acres attached to 60 additional acres with the barns and all. The rates offered were consistent with going rates offered by the banks. The process was not easy do to multiple complications that were out of our hands but they stuck through grinding out every detail. My personal favorite was the constant updates, we didn't go a single day wondering what was going on. They kept us in the loop at all times and even with the slightest change. We will definitely be using them again. Plus Matt offers a financial review after one year from your purchase date to see where you stand as well as financial advise for life if you need it. We stumbled across Ross Mortgage by chance and it was everything we needed when everything else was holding the doors closed.
Matthew and his Mortgage team have been very helpful in this complicated mortgage environment we are seeing, we have seen excellent response times from them, Quick preapprovals, competitive fees, amazing updates through out the process, great follow up, good adherence to Time perimeters convenient closing locations, and more.
Very prompt and helpful. Always was there to answer every question we had!
Would highly recommend. Matthew Stevens team including Matthew himself, Brent and most of all Juanita were with me the whole time from the beginning when they helped me to form a plan to improve my credit to be able to get the house of my dreams all the way to the end. Not only did they have constant contact with me to ensure me that things were going smoothly or to ask me to get more documents that were needed but they told me that it would all work out and in the end they were right. Back in January of 2021 I thought it was just a dream to own my own house as my husband and I looked at home and hoped. After following their advice closely we were able to get our credit to where it needed to be and now just 6 months later tomorrow we're moving into our dream home. Without their help and the help of the best realtor in the world Stephen Arndell with Keller Williams our dream would have not turned into the reality it is today.
The team at Matthew Stevens were excellent. They were professional and courteous at every step. They couldn't have made the process any easier for us. We were able to complete our loan application online and received a great rate too! We even closed on time. If you are looking for an awesome lending team that provides excellent service and rates, I recommend the team at Matthew Stevens!
Matt Stevens team was very knowledgeable, professional and helpful.
Too good to be true is a thing with Matthew Stevens mortgage. He made the impossible timeline happen, found me the best low rate and I never had a moment of wondering because the communication was stellar. Matthew himself took my call when he should have ignored the call. Juanita was on top of everything and always in constant communication Brett made sure we got updates and found any answers I needed help with. THIS TEAM GOES ABOVE AND BEYOND
I am impressed with the professionalism and customer service provided to me. I highly recommend Matt and Ross Mortgage. In fact, I am sending my next door neighbor their way also.
Wow is all I can say! I've always heard how hard it is to work with a morgage company in the home buying process. You have to resend paperwork several times, never hear any updates, etc. But this is not the case with Matthew and his team. From pre-approval to closing they have been a pleasure to work with. I received updates all the time by email, text, or calls. I submitted paperwork one time and the process was very quick. I couldn't have asked for a better company to work with! Thanks everyone!
Did a great job for my wife and I on a home refi. Saved us a bunch of money at current rates.
I highly recommend Ross Mortgage, Matthew Stevens team. They were great to work with. They helped me Tremendously throughout the whole process. They were very kind and professional I really enjoyed working with Matthew’s team. Juanita Hill was very helpful to me I enjoyed working with her very much.
East and fast to work with. Would definitely recommend.
Very friendly, helpful, quick response to every call and text. I would recommend them for sure.
My experience with Ross Mortgage was exceptional. I got an excellent mortgage rate and the staff was superb.
I did my paperwork on line and everything went smoothly. If I had any questions I just called and had an answer. I worked with Devin Gearlds and Juanita Hill. They were both extremely polite and professional and always made me feel comfortable and that they were there to help me anyway they could. I would absolutely recommend Ross Mortgage Company to anyone needing a mortgage or Refinance.
They are a 5 star company in my book.
Company ensures you get the home you desire, at the best price possible!
Matthew and his team are awesome. They’re quick and professional.
Great professional team, staff was extremely energetic and genuinely seemed happy to help answer and guide us with any questions or concerns we had. My wife and I made some new friends during our home buying process.last but not least, we never felt at anytime during this process that we were being sold or pushed into doing anything, but talked to and had everything explained in a way to benefit us.
Quickest and easiest company I’ve dealt with to get a loan
Great team. Everyone willing to get the job done. Very good communication on status, next steps, etc.
Matthew Stevens and his team at Ross Mortgage absolutely rock! Did a refinance, got an awesome rate, and closed in less than a month. Highly recommended this crew for all your mortgage needs! Super friendly, professional and extremely helpful. Thanks again!
I have nothing but good things to say about Matt. He really went the extra mile to get us the best deal possible and we couldn't be happier with our results. 10/10 would do business with again.
Easy and painless process, knowledgeable staff.
Excellent customer service! Available for questions and updates along the way.
Matthew’s team is second to none! Easy to communicate and work with, full of knowledge and tips, and quick to get the job done!!! They are personal with each client and work to suit specific needs!
Great job working with me and getting everything handled fast
Great service!
Great agency to work with! They answered any question I had and worked to handle any issues that came up in the process. They called me with weekly updates and again answered any questions I had plus ones I needed answered again. I started the process on 12/11/20 and closed on a refinance on 1/21/20. I went quick and smoothly thanks to them! I've already recommended them to others.
Matthew’s team is top notch. We just finished doing a refinance with them and any questions we had along the way they were able to answer quickly and even expanded on answers as to the why of the situation. Matthew was always willing to get on a call with us to listen to our needs and wants out of the refinance and gave us personal advice instead of just getting another deal. Wherever Matthew’s team goes is where we will follow for our mortgage needs.
They made it super easy with both my initial mortgage and my refinance. I would highly recommend to anyone wanting to get a great rate and experience!
The Matthew Stevens team was a pleasure to work with. They were thorough, professional, and efficient. Most of what we did was completely virtual, and yet they kept me updated and in the loop during the entire process letting me know that my refinance was important. They always thanked me for my business and thanked me again after everything was completed!! I truly know they saved me money and had my interests at the heart of the transaction. I wasn’t ever treated like a transaction or a sale. The integrity of this mortgage company stands out in today’s market!!
Matthew Stevens and Juanita Hill are a force! I am a first time home buyer with a million questions. Matthew and Juanita advised me in such a way that I was completely confident with the process. They made me feel like I was their only client even though I was just a 0% down USDA guy. If anyone is hesitant on purchasing a first time home, it's easier than you think. You can afford more than you think you can afford. And you're in good hands with Matthew and Juanita!
This was my first time purchasing a home. Matthew and his team gave me what I can honestly say was a seamless process. From the first phone call, to the weekly updates, and the always friendly service; I could not have asked for anything better. I wish there was a sixth star I could give this team!!! I will without a doubt recommend their services to anyone looking for mortgage broker. I want to thank you all again for making my first home buying experience simple and rewarding. Brandon Burchell
Matthew went above and beyond to help me with the home buying process. My interest rate is locked in at a much better rate than I had anticipated. If you’re looking to buy a home, I strongly suggest you give Matthew and his team a call!
Matthew and his team were a pleasure to work with on my refinance. I had some unusual issues due to my previous lender messing up my escrow account, which they handled easily. Communications was on point and frequent, and any questions that came up were handled immediately. Fee schedule and rates were explained very well up front, and no confusing or hidden fees were added. Very happy with everything about this refinance. Highly recommend Matthew and his team!
Very friendly team. No problem reaching someone with questions at any point during the process. Very smooth refinance.
Matthew and his team are exceptional when it comes to customer service, professionalism, and communication. They strive daily to help clients and partners and they are truly an asset to our South Central Kentucky community. 10/10 recommend!
Kept me informed through the entire process and answered any questions I had quickly and throughly. Was a great first time house buying experience and would recommend him and his group to any home buyers in the area.
Matt and his team were with me 100% from start to finish. It was a quick and easy process with them keeping me informed and up to date the all the way through. It was a great experience overall and I highly recommend Matt and his team.
Matt and his team were great to work with. They always kept me informed as to where in the process I was. They got me a great rate and made it easy to submit paperwork. I would use them again and recommend them to anyone
Great experience. Very professional and handled everything from the comfort of my home. Always available and answered any questions in a timely manner.
This was the best Mortgage Lending experience I’ve ever dealt with. Craig was a PHENOMENAL person to work with, and the Matthew Stevens Team has it going on! I highly recommend them whether you are buying or refinancing, you won’t be disappointed!
Great experience. Very professional and everything handled from the comfort of my home. Always available and answered any of my questions in a timely manner. Would definitely recommend them for your mortgage or refinancing needs.
Great people to work with. Great communication and a smooth process for our refi.
Worked with Matthew and Juanita on our refi's and a new purchase that was thrown into the mix. They were able to work thru some problems and close everything to our great satisfaction. The rates we received on our investment properties were fantastic! Thanks again, and looking forward to more business
Matt and his team were very great to work with .Very responsive to any questions I had and just very down to earth. No question was a stupid question and they always took their time to help me with whatever it was I needed. Couldn't be happier!
It’s rare in today’s world to actually have someone answer the phone and get you answers when you call them. That’s exactly how Matthew Stevens and his team work, great customer service, happy to answer ANY questions, and provide it at the lowest costs I could find.
We worked with Craig Davis and he was amazing from beginning to end. The whole team was helpful. They were prompt and made the whole process as painless and easy as possible! We will refer others to them, no doubt!!
Excellent service and Ross Mortgage did most of the work for me, great experience!
Matthew Stevens and his team went above and beyond to help us close on our new home purchase. We have purchased several homes over the past 15 years but this particular home made the closing very difficult. However, Matthew never stopped fighting for us no matter what obstacles came up!
We cannot thank Matthew enough for knowing his job so well and having the determination to get the job done and done well! He's more than five star rating!
Matthew and his team were great to work with. They kept me in the know every step of the way. Overall great experience.
Some of the process took a lot of time. Over all the experience was good
Matthew and his team were helpful and responsive through the entire refi process. They answered all my questions, found me a great rate, and were awesome to work with. Very highly recommended.
Craig Davis was awesome to work with! Straight forward and honest, Highly recommended!!
Not only did they do an incredible job of saving me money, it was done in a quick and professional way. Can’t recommend this company enough.
Mathew was excellent. He did everything in his power to get things done in timely fashion! He kept me posted on everything that was going on and if I didn’t understand something. He did his very best to explain it to me.
Absolute best experience for buying my first home. He worked with all of my requests, got me an unbelievable rate and replied to me even if it was 7 at night! Would never even think of using anyone else.
If you are looking to buy a home, I highly recommend Matthew Stevens Team! With knowledge in various types of loans, the best option for you and your family is easily found by this team. Matthew's Stevens professional expertise and down to earth nature will allow you the peace of mind to know the team shares your goal and works hard to help you achieve it!
'If you are looking to buy a home, I highly recommend Matt Stevens! With knowledge in various types of loans, he is able to find the best option for you and your family. Matthew's professional expertise and down to earth nature will leave you with peace of mind knowing he is working hard to help you achieve your goal!
Matthew is a fantastic mortgage pro who really cares about his clients. He works hard to get you a low rate and takes the hassle out of the process. Matthew provides the convenience of an online lender, with the service of a local seasoned professional. Matthew comes with my highest recommendation!